Ariane Chapelle

Ariane Chapelle, PhD

Ariane Chapelle is a professional with over 20 years experience in teaching and training both academic and executive audiences. She is active in operational risk since 2000. She is a former head of Operational Risk Management of ING South West Europe and Lloyds Banking Group. She runs her own training and advisry company in Operational Risk Management since 2006. Her clients include top tier financial services companies on both sides of the Atlantic, such as Credit Suisse, JP Morgan Chase, Aviva, CME and Santander.

Dr. Chapelle is Honorary Reader at University College London, for the course: “Operational Risk Measurement in Financial Services”. She has published books and articles on Corporate Governance and Operational Risk Modelling and Management and holds a monthly column in the professional magazine “Operational Risk and Regulation”. She won two years in a row the Outstanding Speaker award in the MBA program of Warwick University. She is a trainer for PRMIA and RMA.


“Ariane is an exceptional trainer, engaging and she brings her subject to life with lots of examples from many different organisations.”

Eamon Mullholland, Head of Reporting & Events, Commercial Banking, Lloyds Banking Group, September 2014.

 "Extremely well delivered with very relevant content and worked example"

Justin Lovell, AON, February 2015.

"Comprehensive and highly relevant course. Would recommend it to anyone in the field of ORM. Ariane is an excellent trainer, highly knowledgeable, passionate about her topic, using plenty of examples and using a very fresh, entertaining style – you stay on the tip of your toes."

Wolfgang Schuetz, Head of Internal Controls and Deputy Compliance Officer, Geneva, October 2013.

"Ariane's knowledge of Risk management was exceptional, and she had a fabulous way of bringing a dry subject to life by using real life examples and current news stories which added interest and clarity.  Her credibility and expertise were without question."

Jo, Head of training and development, Financial Services UK, Nov. 2012

“Excellent! Incredibly knowledgeable trainer, who was engaging & inspirational in her delivery. Very practical course.”

Steve Mc Queen, Barclays, Operational Risk Manager, November 2013.

"Dr. Chapelle is a knowledgeable, experienced, practical, engaging and ultimately very effective instructor. Two thumbs up."

Rei Shinozuka, Director of Strategic, Operational and Model Risk Management, Federal Home Loan Bank of New York, June 2013.